We rely on volunteers for all our work with the steering group, the telephone co-ordinators and people ‘on the ground’ and are very grateful for everyone’s dedication to the scheme.


Here are some policies and forms that volunteers may find useful:


  Volunteer Handbook (click on appropriate section below to view)

  1. Introduction
  2. How the Good Neighbour Scheme works
  3. Disclosure and barring service (Revised September 2022)
  4. Vulnerable persons safeguarding guidelines (Revised April 2022)
  5. Lone worker and personal safety (Revised April 2022)
  6. General safety
  7. Notes for Telephone Coordinators (Revised September 2022)
  8. Driving and providing lifts (Revised September 2022)
  9. Befriending guidelines (Revised September 2022)
  10. Equality and diversity policy (Revised September 2022)
  11. Data protection policy
  12. Blank Volunteer Job Sheets (Revised September 2022)
  13. Community wheelchairs (Revised July 2022)



  Driver Registration Form

  Permission to check DBS status Form

  Useful Local Contact Numbers