We rely on volunteers for all our work with the steering group, the telephone co-ordinators and people ‘on the ground’ and are very grateful for everyone’s dedication to the scheme.


Here are some policies and forms that volunteers may find useful:


  Volunteer Handbook (click on appropriate section below to view)

  1. Introduction
  2. How the Good Neighbour Scheme works
  3. Disclosure and barring service (Revised April 2022)
  4. Vulnerable persons safeguarding guidelines (Revised April 2022)
  5. Lone worker and personal safety (Revised April 2022)
  6. General safety
  7. Notes for Telephone Coordinators
  8. Driving and providing lifts
  9. Befriending guidelines
  10. Equality and diversity policy
  11. Data protection policy
  12. Community wheelchairs



  Driver Registration Form

  Job Sheet

  Driver charge slips

  Useful Local Contact Numbers